Patient Participation Group

We have a Patient Participation Group here at the Surgery. The purpose of the group is to provide the practice with feedback on how well services are being provided and to identify any concerns that patients have with how national and local changes are being implemented.

If you would like to join the patient participation group then please contact our practice manager, Linda Grimshaw, on 01535 643306.

Noticeboard

Practice Performance

We are pleased to announce that once again we have achieved maximum points in the 2012 Quality and Performance survey carried out independently by the PCT. We are one of only two surgeries in the Airedale region and one of only twelve in the whole district of sixty-six GP practices to have achieved this!

This year we are also achieved maximum performance in key prescribing indicators which assesses the efficiency of the doctor's prescribing.

And to complete the hat trick we also achieved maximum achievable Quality Outcomes points which covers the management of most of the major chronic conditions.

Thank you to all the staff and patients who helped us perform so well. We will keep up the good work. If you do have any suggestions as to how we could improve our service then please let us know, we are always happy to listen.

Automated Arrival

We now have an automated check in system. On arrival you can register yourself as arrived using the touch screen on the right before reception. When your appointment is due your name will appear on the large screen in the waiting room. If you would prefer to use the traditional method of speaking to a receptionist this is still available.

Baby Changing Facilities

A lot of our new mums and dads have asked us for better baby chaining facilities. We have listened to your comments and will be providing a baby changing area shortly for you and your new arrivals to use.

Patient Participation Group